Child Safety Standards

Last Updated: May 13, 2026

At My Coffee, the safety of every person on our platform is a responsibility we take seriously — and the protection of minors is at the top of that commitment. This page outlines our policies and practices regarding child safety, including how we prevent harmful content, how users can report concerns, and how we respond when violations occur.

These standards apply to all users of the My Coffee mobile application and website, including members, coffee shop owners, and any other individuals who interact with our platform.

1. Prohibition of CSAE Content

My Coffee has a strict, zero-tolerance policy toward any content that sexually exploits or abuses minors (CSAE). This prohibition is absolute — there are no exceptions, no gray areas, and no circumstances under which such content is permitted on our platform.

This includes, but is not limited to:

We treat every report of potential CSAE content with the highest urgency. There is no appeal process for violations of this policy — accounts found to be in violation are permanently terminated and referred to the appropriate authorities.

2. Scope of This Policy

This policy applies to all user-generated content across every part of the My Coffee platform. Specifically, this includes:

My Coffee's child safety standards apply globally — regardless of a user's location, the platform's rules are the same for everyone.

3. Detection & Prevention

We take a multi-layered approach to detecting and preventing harmful content before it can cause harm. Our current practices include:

We are committed to continuously improving our detection capabilities as our platform grows and technology evolves.

4. How to Report a Concern

If you encounter any content on My Coffee that you believe violates our child safety policy — or if you have any other concern related to the safety of a minor — please report it immediately by emailing us:

We review all child safety reports within 48 hours. For reports involving an immediate or ongoing threat to a child's safety, please also contact your local law enforcement agency directly — we encourage you not to wait for our response if you believe a child is in immediate danger.

Reports submitted in good faith are always taken seriously. We do not penalize users for reporting concerns, even if a reviewed report does not result in a policy violation finding.

5. Enforcement

My Coffee enforces its child safety policy swiftly and without exception. When a violation is confirmed, we take the following steps:

We document all enforcement actions related to child safety and retain records to support any ongoing or future law enforcement investigations.

6. Law Enforcement Cooperation

My Coffee cooperates fully and promptly with law enforcement agencies in any investigation involving child safety. We treat every valid legal request — including subpoenas, court orders, and emergency requests — with the highest priority and respond as quickly as possible.

When we receive an emergency disclosure request from law enforcement indicating that a child is in imminent danger, we act without delay and share all information that may be relevant to protecting that child, to the extent permitted by applicable law.

We do not require formal legal process to share information with law enforcement when we have a good-faith belief that a child's safety is at immediate risk. In such cases, we act proactively to ensure the right authorities have the information they need.

7. Contact

For any child safety concern, question about this policy, or to report a potential violation, please reach out to us:

If you are aware of child sexual abuse material online, you can also report it directly to the National Center for Missing & Exploited Children at www.missingkids.org/gethelpnow/cybertipline.